Tianex.com Privacy Policy

Effective Date: 2024,11.10

At Tianex.com, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or use our website. By using Tianex.com, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information when you visit or use Tianex.com:

• Personal Information: When you register, make a purchase, or contact us, we may collect personal details such as your name, email address, phone number, shipping address, billing address, payment information, and any other information you provide.

• Non-Personal Information: We may automatically collect non-identifiable information, such as your IP address, browser type, device information, referring website, and usage data. This data helps us improve our services, optimize website functionality, and enhance user experience.

• Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to enhance your experience on our site. These tools help us understand how you use the website and customize content and advertising based on your preferences.

• Browsing and Shopping Behavior: To provide better personalized services, we may track your browsing behavior, items of interest, and shopping cart information. Based on this data, we may recommend products and offers that we believe will interest you. This helps you easily find relevant products and promotions. We ensure that this data is only used for personalized recommendations and will not be shared with third parties or used for other purposes.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and complete your transactions
• To improve our website and services
• Personalized Recommendations: Based on your purchase history, browsing behavior, and shopping cart information, we may recommend products and offers you might be interested in. We ensure that this data is only used for personalized recommendations and will not be shared with third parties or used for any other purposes.
• To send you promotional offers, newsletters, or other marketing communications (you can opt-out at any time)
• To respond to your inquiries or requests
• To comply with legal obligations and enforce our terms and policies

3. How We Share Your Information

We respect your privacy and will not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us with payment processing, order fulfillment, or website management. These service providers are obligated to protect your data and use it solely for the services they perform on our behalf.

• Legal Requirements: We may disclose your information if required by law, in response to legal requests, or to protect our rights, safety, and property.

• Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction. We will notify you of any such changes in how your personal data is handled.

4. Data Security

We take the security of your personal information seriously. We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, please note that no data transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

5. Your Privacy Rights

In accordance with applicable privacy laws, you have the right to access, correct, or delete the personal information we collect about you. You can also update or modify your account information or request that we stop sending you marketing communications at any time. To exercise these rights, please contact us.

6. Children’s Privacy

Tianex.com does not knowingly collect personal information from children under the age of 13. If we discover that a child has provided personal information, we will take steps to delete such data. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us, and we will take appropriate action to remove that data.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Email:  service@tianex.com.
Phone: +8615669001573